Terms and Conditions

Last Updated: July 7, 2026

Welcome to Mermaid Money LLC ("Mermaid Money," "we," "our," or "us"). By accessing or using our website and purchasing products from us, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

2. About Mermaid Money

Mermaid Money LLC creates and sells handcrafted coastal-inspired jewelry and accessories. Many of our products are handmade using natural materials, including shells, freshwater pearls, sterling silver, stainless steel, and gold PVD-coated stainless steel.

3. Product Information

We strive to display our products, descriptions, and photographs as accurately as possible.

Because many of our products are handmade using natural materials:

• Every shell, pearl, and natural element is unique.

• Slight variations in size, color, texture, shape, and pattern are normal.

• Colors may appear differently depending on your screen or device.

• Measurements are approximate.

• These natural variations are not considered defects.

4. Pricing

All prices are listed in U.S. Dollars (USD).

Prices, promotions, and product availability may change without notice. We reserve the right to correct pricing errors at any time, including after an order has been placed.

5. Orders

We reserve the right to refuse or cancel any order for reasons including:

• Product availability

• Pricing or listing errors

• Suspected fraud

• Incorrect billing information

• Payment authorization issues

If payment has already been processed for a canceled order, a full refund will be issued.

6. Payment

Payment must be received before an order is processed and shipped.

We accept the payment methods offered during checkout through our secure payment providers. Mermaid Money LLC does not store your full payment card information.

7. Shipping

Processing times are listed on individual product pages.

Shipping estimates are provided by the shipping carrier and are not guaranteed.

Mermaid Money LLC is not responsible for delays caused by:

• Weather

• Carrier delays

• Holidays

• Customs (if international shipping becomes available)

• Incorrect shipping addresses provided by the customer

Customers are responsible for providing an accurate shipping address.

8. Returns & Exchanges

Eligible returns must be requested within the return period stated in our Return Policy.

Returned items must be:

• Unworn

• Unused

• In their original condition

• Returned with original packaging when possible

The following items are final sale unless they arrive damaged or incorrect:

• Earrings

• Custom or personalized items

• Made-to-order pieces

• Clearance or sale items

Please review our Return Policy for complete details.

9. Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery.

Please include:

• Your order number

• Photos of the item

• Photos of the packaging

We will review your claim and work with you toward an appropriate resolution.

10. Jewelry Care

Proper care helps preserve the appearance and longevity of your jewelry.

Natural materials such as shells and freshwater pearls require gentle handling and may be damaged by impacts, harsh chemicals, prolonged moisture, or improper storage.

Sterling silver may naturally tarnish over time and can usually be restored using an appropriate silver polishing cloth.

11. Intellectual Property

All content on this website, including but not limited to:

• Product photographs

• Logos

• Branding

• Product descriptions

• Graphics

• Website design

• Text

is the property of Mermaid Money LLC unless otherwise stated and may not be copied, reproduced, distributed, or used without our prior written permission.

12. User Conduct

You agree not to:

• Use this website for unlawful purposes.

• Attempt to interfere with the website's functionality or security.

• Copy or misuse our content or intellectual property.

• Submit false or misleading information.

13. Disclaimer

Our jewelry is intended for personal use and general fashion purposes.

While we strive for quality and durability, Mermaid Money LLC makes no guarantees that our products will be suitable for every use or environment.

Normal wear, accidental damage, improper care, misuse, and the natural aging of materials are not considered manufacturing defects.

14. Limitation of Liability

To the fullest extent permitted by law, Mermaid Money LLC shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

16. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon posting to this website.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Mermaid Money LLC

Email: mermaidmoneyco@gmail.com

Phone: (941) 800-3848

Thank you for supporting Mermaid Money. We appreciate your business and the opportunity to create handcrafted coastal jewelry you'll love.