Privacy Policy
Effective Date: 5/8/2026
Business Name: Mermaid Money, LLC
Website: [Insert Website URL]
Email: mermaidmoneyco@gmail.com
Phone: (941) 800-3848
PP-1. Introduction
Mermaid Money, LLC (“Mermaid Money,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, book an experience, attend an experience, make a purchase, or interact with us online or in person.
By using our website, submitting a form, booking an experience, communicating with us, or purchasing from us, you agree to the practices described in this Privacy Policy.
PP-2. Information We May Collect
We may collect the following types of information:
PP-2.1 Contact Information
This may include your name, email address, phone number, mailing address, event address, or other contact details you provide.
PP-2.2 Booking Information
This may include the experience you book, date, time, group size, location preference, participant names, private event details, special requests, and related booking notes.
PP-2.3 Payment Information
Payments may be processed through third-party payment providers, booking platforms, or marketplace partners. We do not intentionally store full credit card numbers on our website.
PP-2.4 Communication Information
If you contact us by email, text, phone, website form, social media, or booking platform, we may keep records of those communications.
PP-2.5 Photo, Video, and Media Information
If you attend an experience, photos or videos may be taken during the session. We may also receive photos or videos you choose to send us, tag us in, or allow us to use.
PP-2.6 Website and Device Information
Our website or website provider may collect technical information such as IP address, browser type, device type, pages visited, referring links, and general website activity.
PP-2.7 Social Media Information
If you interact with Mermaid Money on social media, we may see publicly available profile information, comments, messages, tags, shares, or other interaction details depending on your privacy settings.
PP-3. How We Use Information
We may use collected information to:
PP-3.1 Respond to questions, inquiries, and customer service requests.
PP-3.2 Process bookings, payments, cancellations, refunds, and reschedules.
PP-3.3 Send booking confirmations, reminders, updates, instructions, and follow-up messages.
PP-3.4 Plan and personalize private events or group experiences.
PP-3.5 Improve our website, customer experience, services, marketing, and operations.
PP-3.6 Share updates, promotions, announcements, or new offerings if you have provided contact information or opted in where required.
PP-3.7 Maintain safety, prevent fraud, resolve disputes, and enforce our Terms & Conditions.
PP-3.8 Comply with legal, tax, accounting, regulatory, insurance, or business obligations.
PP-4. Payment Processing
Mermaid Money may use third-party payment processors, booking platforms, or marketplace partners to process payments. These providers may collect and process payment details according to their own privacy policies and terms.
We do not control how third-party payment providers handle your payment information. Customers should review the privacy policies of the payment processor, booking platform, or marketplace used at the time of purchase.
PP-5. Booking Platforms and Third-Party Marketplaces
Mermaid Money may accept bookings through our website, booking software, Viator, Groupon, GetYourGuide, or other third-party platforms.
When you book through a third-party platform, that platform may collect your information directly and may share certain booking details with us so we can provide the experience. Your use of those platforms is also governed by their own terms and privacy policies.
PP-6. Contact Forms and Email Communication
If you submit a contact form, email us, text us, or call us, we may use the information you provide to respond to your request, answer questions, provide quotes, help with bookings, or follow up about your experience.
We may retain communication records for customer service, business, safety, tax, legal, and operational purposes.
PP-7. Text Messages and Phone Calls
If you provide your phone number, you agree that Mermaid Money may contact you by call or text regarding your inquiry, booking, event, payment, reminder, schedule change, cancellation, weather update, or customer service matter.
Standard message and data rates may apply. You may ask us to stop non-essential promotional text messages at any time.
PP-8. Photos, Videos, and Marketing Use
Photos and videos may be taken during Mermaid Money experiences for customer memories, business documentation, social media, marketing, website use, and promotional purposes.
If we plan to use identifiable photos or videos of you or your group for marketing, we may ask for permission, include consent language during booking, or provide notice through event terms, waivers, or communications.
If you do not want to appear in promotional photos or videos, please notify us before your experience begins.
PP-9. Children’s Privacy
Mermaid Money experiences may be family-friendly, but our website and booking systems are intended to be used by adults, parents, or legal guardians.
We do not knowingly collect personal information directly from children without parent or guardian involvement. If a parent or guardian believes a child’s personal information was provided to us without permission, please contact us so we can review and address the concern.
PP-10. Cookies, Analytics, and Website Tracking
Our website provider or connected tools may use cookies, analytics, pixels, or similar technologies to help operate the website, remember preferences, measure traffic, improve performance, and understand how visitors use the site.
You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
PP-11. How We Share Information
We do not sell your personal information.
We may share information when reasonably necessary with:
PP-11.1 Booking platforms, payment processors, website providers, email tools, or business software providers.
PP-11.2 Service providers who help us operate the business.
PP-11.3 Insurance providers, legal advisors, accountants, or professional advisors.
PP-11.4 Government agencies, law enforcement, courts, or regulators when required by law.
PP-11.5 Another business entity if Mermaid Money is involved in a merger, sale, transfer, restructuring, or similar business transaction.
PP-12. Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no website, platform, email system, payment processor, or internet transmission is completely secure.
Customers should avoid sending sensitive information through unsecured messages, contact forms, or social media.
PP-13. Data Retention
We may keep personal information for as long as reasonably necessary for booking records, customer service, accounting, tax, legal, insurance, dispute resolution, safety, marketing, and business purposes.
When information is no longer needed, we may delete, anonymize, or securely retain it as permitted by law and business needs.
PP-14. Your Choices
You may contact us to:
PP-14.1 Update or correct your contact information.
PP-14.2 Ask questions about how your information is used.
PP-14.3 Request that we stop sending promotional emails or texts.
PP-14.4 Ask us to review, delete, or limit certain information where legally and reasonably possible.
Some information may need to be retained for legal, tax, insurance, accounting, safety, dispute, or business record purposes.
PP-15. Email Marketing
If you join our email list, request updates, enter a promotion, or otherwise provide your email for marketing, we may send occasional updates about Mermaid Money experiences, products, events, promotions, or announcements.
You may unsubscribe from promotional emails at any time by following the unsubscribe instructions in the email or contacting us directly.
PP-16. Links to Other Websites
Our website may include links to third-party websites, booking platforms, payment processors, social media pages, or marketplace listings. We are not responsible for the privacy practices, content, security, or policies of third-party websites.
PP-17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of our website, services, or booking systems after changes are posted means you accept the updated Privacy Policy.
PP-18. Contact Us
For questions about this Privacy Policy or how your information is handled, contact us at:
Mermaid Money, LLC
Email: mermaidmoneyco@gmail.com
Phone: (941) 800-3848
Serving North Port, Venice, Sarasota, and surrounding coastal areas.